Accidents Happen: Get Peace of Mind for Your Foldable Phones and Other Devices with HUAWEI Care

HUAWEI gives you peace of mind by protecting your devices because accidents can happen when you least expect them. With HUAWEI Care, you can be confident that your device is in good hands.

This comprehensive protection service, designed to give you peace of mind, covers accidental damage protection^[1], 1-year warranty extensions^[2], and audio device loss care coverage good for use within one-year from purchase.

Enjoy Your Foldable Device, Worry-Free

One of the most common concerns for foldable devices is screen damage. With the HUAWEI Mate XT and HUAWEI Mate X6, you won’t have to worry about this. Not only are these groundbreaking foldable devices built with premium materials, every purchase of these phones comes with Premium Care Service from HUAWEI. This includes a free One-Time Screen Protection^[3], to safeguard your device against accidental screen damage, eligible for HUAWEI Mate XT and HUAWEI Mate X6 within one year from the date of purchase. For the HUAWEI Mate XT a maintenance fee of PHP 7,799 will apply. For the HUAWEI Mate X6, on the other hand, a maintenance fee of PHP 2,699 for cover screen and PHP 3,999 for main screen will apply. Visit the HUAWEI Customer Service Center in Greenhills, San Juan to avail the service.

Premium Care Service for the HUAWEI Mate XT and HUAWEI Mate X6 also includes APAC region warranty coverage, to ensure your device is supported and protected across authorized HUAWEI service centers in the APAC region, and 1-on-1 Proactive Care Service over phone, live chat, and e-mail to address and resolve device-related concerns with tailored solutions and expert guidance. HUAWEI also hosts a “Service Day” event, where you can score discounts on spare parts and labor fees for out-of-warranty repairs.

For more information on Premium Care Service, visit this LINK for HUAWEI Mate XT and this LINK for HUAWEI Mate X6.

Protect Your Devices with 100% Genuine Parts

HUAWEI Care uses only genuine spare parts. These parts are 100% original, safe, and backed by the manufacturer warranty, so you never have to worry about authenticity. For support, visit your nearest authorized HUAWEI Service Center or any HUAWEI Experience Stores nationwide.

Handle Accidents with Warranty-Covered Repairs

Your HUAWEI devices’ original warranty continues even after you get your device repaired under warranty. You’ll also enjoy extra savings on repairs, only a service fee will apply for repairs.

For more details, contact the HUAWEI Service Hotline at 0923 099 0468 available from Monday to Friday at 9:00 AM to 6:00 PM.

To learn more about HUAWEI Care, visit HUAWEI’s official website or social media accounts (Facebook | Instagram).

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